With the ubiquity of artificial intelligence these days, algorithms are seemingly making almost every decision for us, often to the detriment of the customer experience, Forrester Research says in a ...

ZoomInfo has enhanced ZoomInfo Copilot to help sellers capture more pipeline. ZoomInfo Copilot equips sales teams with on-demand account insights and real-time buying signals, applying generative ...

Qualtrics and Vizient combine quality and patient experience data to link patient experience and clinical outcomes.

SWIPEBY today launched a voice artificial intelligence phone assistant specifically for small-to-medium sized restaurants, businesses, and service providers ...

Recurly has launched Recurly Compass, a suite of artificial intelligence-driven tools to deliver personalized, proactive insights so subscription teams can identify and act on new growth opportunities ...

Changing consumer expectations drive significant loyalty swings up and down this year's list of Brand Keys Loyalty Leaders.

PandaDoc, a document workflows solutions provider, has launched PandaDoc CPQ for HubSpot, an embedded configure, price, quote (CPQ) integration for HubSpot Sales Hub. This integration allows sellers ...

Intercontinental Exchange (ICE), a provider of technology and data, and IPC Systems, a provider of trading communications solutions, have partnered to launch ICE Voice, a cloud-based audio solution ...

SugarCRM is celebrating its 20th year in business in 2024. Clint Oram, its co-founder and chief strategy officer, recently gave a far-reaching interview with DestinationCRM, answering questions on ...

Yahoo plans to migrate its email marketing to Zeta Global's Zeta Marketing Platform (ZMP). Additionally, Zeta's Data Cloud is now interoperable with Yahoo ConnectID, enabling Yahoo DSP users to ...