If you’re reading this article, we’re guessing that, for some reason or other, you’re checking out Skype alternatives for your business. There are plenty of reasons why Skype might not be for you, and ...

For small businesses, attracting new customers with a limited budget can be… tricky. Every penny spent on marketing must be worth it, and you need to know that you’ll get a return on your investment.

Also known as a webinar, a web conference is basically an online presentation or event. It can be a professor giving a lecture or a company providing a quarterly business-wide update. There’s audio ...

During times of economic uncertainty, businesses struggle to balance productivity with aggressive cost-cutting measures. In recent years, investments in advanced technology have been a common solution ...

If you attend or host a lot of meetings at work, you’ve probably come across a huge variety in terms of the quality of those meetings. Luckily, it’s pretty easy to improve your overall meeting culture ...

Getting paid for your hobbies or creative projects might seem like a pipe dream. However, that’s exactly what starting a photography business entails. Either full-time or as a side gig, professional ...

In April of last year, Chris Welch from The Verge went to Chicago to test one of Verizon’s first 5G sites in the country. While coverage was spotty and toggled unpredictably between 5G and 4G LTE, ...

The past decade has seen enormous advances in business communications technology. New features and capabilities have reshaped the way companies operate. From the rapid adoption of cloud-based ...

Call recording solutions are a valuable tool for companies aiming to improve customer service, document interactions, and ensure legal and regulatory compliance. Call recording is especially critical ...

Contact center agents can often be the deciding factor in determining how customers view your business. They must routinely provide answers to questions about products, services, and policies. Perhaps ...

This is article #2 of 7 in the series on optimizing insurance innovation and productivity through AI and cloud communications. The most competitive businesses in the world are the ones that can act ...

Driven by technological advancements and changing consumer expectations, the mortgage lending industry is in the midst of significant transformation. In this highly-competitive market, mortgage ...